Unlike other management companies, we understand that our appraisers are our best asset. Our success depends on the quality and service that you provide. We will protect you from value pressure, pay you in a timely manner, and be available when you need US to provide assistance.
Please be aware that we offer full-fee management services to most of our clients. Some of our high-volume clients have negotiated nationwide pricing that may be slightly lower than market but our appraisers are always compensated fairly.
Frequently Asked Questions
How do I get started?
1. Go to www.usappraisalgroup.com and create your web profile under “Appraiser Login“.
2. Fill out a W9 form and fax to 888-604-4122 or email to lynn@usappraisalgroup.com.
You will be able to view the Appraiser Menu on our website where you can manage your account and update your profile.
Please ensure that you use the Enhanced Coverage area feature to fill in your counties of coverage. Without this information, our system cannot assign orders to your office.
When will I receive my first order?
When an order is placed in your market area an email is sent to you indicating the order details. Please log in to your account and accept the order and schedule the inspection within 24 hours. The system will need to be updated daily. As we do not control where our clients request appraisals, there is no way to predict the amount of volume that you will receive in a given month.
Where can I get help with scheduling or for details on the order?
In the Appraiser Menu, you can manage open orders. By clicking on the file number, the order will open
and you can change the status daily, update the inspection date, upload your completed report for review,
and email the office. The top of each file status form has an “Email Office” link. We typically respond to
these requests within one hour.
Please feel free to contact us with any questions, any time of day. We are here to help you.
How often do I need to update the system?
The system needs to be updated daily whether you are leaving messages, have an anticipated completion date, or are having any issues with the order. We rely on your communication. Remember, no one has ever complained that an appraiser updated them too often.
The report is ready, what do I do?
First, please make sure that the appraisal meets all of the client requirements that were sent to you in
the order request and that there is no invoice attached to the report. Once the report meets all of the requirements and includes your license in a PDF format, please upload online by logging into the Appraiser Menu and clicking on the file number. The bottom of the order allows you to browse for files to attach. Please attach the appraisal report and your invoice as two separate files.
When will I receive payment?
Please make sure that we have a completed W9 form as this will ensure timely payment for your hard
work. Payment for all of our appraisals are made via merchant account or check. You can view your receivables online in the Appraiser Menu under “Reports”.
If you are being pressured towards a value, please email dns@usapprasialgroup.com immediately.
We take all inquiries seriously and are here to protect you.
