"I want to thank you for the work on the central coast of California that you recently provided. I also notice you have not been sending work to us for other areas that we serve and I am sure you have been careful not to assign work to appraisers too far from their home base because there has been unusual recent pressure from lenders. I really respect the way you have set up your management company, find it extremely efficient and responsive ... and congratulate you on your efforts."